Privacy Policy

1. Information We Collect

We may collect the following types of information from you:

a) Personal Information

When you contact us, fill out a form, or make a purchase, we may collect:

• Name

• Email address

• Phone number

• Shipping/Billing address

• Company or dealership details (if applicable)

b) Non-Personal Information

We may automatically collect certain non-identifiable data such as:

• Browser type and version

• IP address and device information

• Pages visited and time spent on the site

• Cookies and similar tracking technologies

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2. How We Use Your Information

We use your data to:

• Process your orders, requests, or inquiries

• Provide information about our products and services

• Improve our website and customer experience

• Send promotional offers or updates (only if you’ve opted in)

• Ensure compliance with legal and regulatory obligations

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3. Data Protection & Security

We adopt industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, please note that no online platform is completely secure, and we cannot guarantee absolute security.

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4. Sharing of Information

We do not sell or rent your personal data to any third party.
We may share your data only with:

• Authorized distributors or logistics partners for order fulfillment

• Service providers assisting us in website operations or marketing activities

• Legal authorities if required by law or for fraud prevention

All such partners are bound by confidentiality agreements and data protection standards.

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5. Cookies

Our website uses cookies to enhance your browsing experience.
Cookies help us understand user behavior, improve content, and deliver relevant ads.
You can choose to disable cookies in your browser settings; however, some website features may not function properly as a result.

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6. Third-Party Links

Our website may contain links to third-party websites for convenience.
Platiinum Lubricants is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before sharing any personal information.

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7. Your Rights

You have the right to:

• Access, correct, or update your personal information

• Withdraw consent for marketing communications

• Request deletion of your data, subject to legal or transactional requirements

To exercise these rights, please contact us using the details below.

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8. Policy Updates

Platiinum Lubricants reserves the right to modify or update this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. Continued use of our website constitutes acceptance of the revised policy.

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9. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: info@neelamchemicals.in
Phone: +91-9839001130
Address: M-3, Triveni Apartments, Goel Hata, Dharmshala Bazar, Gorakhpur, Uttar Pradesh 273001

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Platiinum Lubricants – Committed to Your Privacy, Committed to Your Trust.